Frequently Asked Questions

Please arrive 10 minutes prior to your appointment time.

This allows you time to required to complete a consultation form before your treatment and relax with one of our herbal teas.

Traveling to your appointment: Make sure to leave early enough to account for traffic and finding parking.

If for any reason you arrive past your appointment start time, we will do our best to complete your full treatment, however this is not always possible and you will be charged for the full amount of the original booking due to your lateness.

We kindly request 24 hour’s notice should you need to change or cancel a booking. Less than 24 hour’s notice will incur a 50% cancellation fee. We are unable to accept cancellations left by messages on Sundays or public holidays when we are closed.

Yes. If specific times are needed, please make a booking. We are quite flexible and always do our best to accommodate clients.

BOOK BY PHONE
Simply call us (02) 0000 0000 and speak to one of our friendly staff members. If your call is unanswered, leave a message and your call will be returned to make the appointment.

BOOK ONLINE
We offer online bookings: click here for an appointment

We accept Amex, Visa, Mastercard, EFTPOS or Cash.

Spoil that someone special with a gift voucher. All our treatments are available as gift voucher purchases. Gift Vouchers can be purchased by visiting us in OUR CLINIC, or you can purchase ON-LINE or over the PHONE.

Gift Vouchers purchased ON-LINE or by PHONE are packaged and posted to meet your instructions.

• Purchase by calling us (02) 4861 6246
• Purchase online: Gift Vouchers Online Shop

Yes, the salon is air-conditioned. We maintain a comfortable environment for client year round, regardless of how hot or cold it is outside.